TWAIN/WIA Driver
For Microsoft Windows

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The Software is licensed for use by you for the equipment packaged with the Software or designated by its supplier ("the equipment"). You are permitted to use the Software on any computer which permits electronic access to the equipment. You are not permitted to rent or lease the Software or to transfer your rights under this license to a third party.

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Copying

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Introduction

This file describes how to set up your driver and contains the most up-to-date information that was available at the time of software release. For information on the TWAIN/WIA Driver settings and features, please check the Help file.


Contents

1) Supported operating systems

2) Getting started

2-1) Installing the printer driver
2-2) Upgrading the printer driver
2-3) Uninstalling the printer driver

3) Other important points


1) Supported operating systems

32bit(x86):

64bit(x64):

Notes:


2) Getting Started

2-1) Installing the driver

Be sure to close all applications before install the driver.
If you are installing this product at the first time, please follow these steps;
Following procedure installs TWAIN Driver and Printer Driver at once.
Note: This procedure requires administrator privileges.

When you cannot install the driver from a "driver & utility CD", Please install by following procedure.

Be sure to close all applications before install the driver.
If you are installing this product at the first time, please follow these steps;
Note: This procedure requires administrator privileges.


2-2) Upgrading the driver

You are required to have completed the installation from CD.
If you are downloading an updated driver from our web site and performing installation.

Be sure to close all applications before upgrading the driver.
Note: This procedure requires administrator privileges.


2-3 Uninstalling the printer driver

Please delete the driver from "Add or Remove Programs"(*) leaving the power of the machine ON.


3) Other important points

  1. If both TWAIN driver and WIA driver is installed to the same PC, the drivers of the same version must be used. Otherwise scanning will not work correctly.
  2. Do not extract CD-ROM before the installation is finished. Otherwise the system error might occur.
  3. During installation of the driver, End User License Agreement might appear in English. In this case, please confirm it in English.
  4. (WIA driver only) Scan with selecting "Feeder" (Automatic Document Feeder) as the source might not work correctly. If this is the case, please select "Flatbed" (Exposure Glass) instead.
  5. The WIA function is by default disabled in Windows Server 2003/R2 or in Windows Server 2008/R2. To use the WIA scanner driver, please enable the setting:

    Server 2003/R2:

    Step 1. [Start] - [Control Panel] - [Administrative Tools] - Open [Services]
    Step 2. Open Properties of "Windows Image Acquisition (WIA)h.
    Step 3. Set [Startup type] to "Automatic" and click the [Apply] button
    Step 4. Click the [Start] button

    Server 2008/R2:

    Step 1. Open "Start" > "Administrative Tools" > "Server Manager".
    Step 2. In the details pane, locate the "Features Summary" area, and then click "Add Features".
    Step 3. In the "Add Features" wizard, click to select the "Desktop Experience" check box, and then click "Next".
    Step 4. After the Desktop Experience feature is installed, click "Close" to exit the "Add Features" wizard, and then click "Yes" to restart the computer.
    Step 5. Open "Start" > Administrative Tools" > "Component Services".
    Step 6. In the "Component Services" dialog, click "Services (Local)".
    Step 7. Right-click "Windows Image Acquisition", then click "Properties".
    Step 8. In the General tab, set the Startup type to "Automatic" and click "OK".
    Step 9. Right click "Windows Image Acquisition" again, then click "Start".
    Please see the Microsoft web site for details about Desktop Experience.

    In addition, since it is explained by the WEB site of Microsoft, please refer to the addition of Desktop Experience.

  6. (TWAIN driver only) If "ADF" (Automatic Document Feeder) is selected, scan of two or more pages might not work correctly from some application.
  7. Popups such as dialogs or alerts might be displayed behind another application.
  8. "Cancel" button might need to be clicked more than 1 time to abort scanning.
  9. If a dialog or an alert is popped up, press "Exit" and close the driver before closing the application.
  10. Windows Terminal Service is not supported.
  11. A timeout might occur if a large-sized data is scanned. If this is the case, please configure the scan settings to make the data size smaller (for example lowering the resolution).
  12. TWAIN driver or WIA driver will not work correctly if more than one device is connected to a PC at the same time. If this is the case, please reinstall the driver with connecting only one device.

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